My experience with Senior Planning was great. They handled all the details, asked me the pertinent questions and followed up with the state to get my dad approved.
Took a lot of the mystery out of the application process. They were extemely helpful.
My experience with Senior Planning was outstanding. They were thorough, professional and honest throughout the process. Though my wife was not accepted into the program we were applying for, that had to do with her medical condition and is no reflection on Senior Planning. And when I requested a refund of their fees, in accordance with their contract terms, it was granted immediately and without any hassle. I would use them again if the need arose and I can recommend them without reservation.
They are caring, and patient, I loved working with Jacob and Christine and Marcie. Without them, the process would have been so hard and lengthy. They helped me get the coverage I needed for my mother, and I trust them with our lives and future. I’d highly recommend them to anyone, and I’m happy to have them working with us long term ♥️
I wanted to say this was a journey and a learning experience. Jennifer and Marcie are the most Awesome team players to make sure things are taken of and followed up on . This process to took a year but my mom was able to get in a senior facility that is taking care of her thanks to Jennifer and getting the care she deserves thanks to Marcie . The financial part was the hardest part of this journey . It’s A LOT OF TIME AND PATIENCE because the government doesn’t care period . I am eternally thankful to Jacob and his wonderful staff Marcie and Jennifer seeing us thru this difficult process. My mom is now in a good facility and will be able to remain there without losing her home . Most precious gift for Christmas 💙May God bless their work . It helped our family HAPPY HOLIDAYS🎄🙏
The company did what they said. They were attentive and professional. You can do this yourself if you have time but they know the process and will guarantee approval. You will have to get lots of info to them. Our approval process took a little over 5 months.
The staff at Senior Planning were very helpful at helping you understand and guiding you through the AHCCCS process. Always returned calls within 24 hours.
I am forever grateful to Senior Planning for assisting me with getting my 92 year old Mom approved for ALTCS. When I first contacted Senior Planning, I thought it was a long shot. My Mother has been in assisted living for 3 years now and the money was running out, I had no where to turn. I gave them a call because I had read so many positive reviews. The process was long, there were many documents we needed to provide but we did what was asked of us. Be truthful with them and they will work tirelessly for you. We worked with both Jacob & Marcie in the beginning and then in the last 8 wks. or so it was all Marcie. This woman is amazing and loves what she does. She is excellent in keeping contact with you. She would call me to ask a question or two and sometimes she would just call to say "I haven't forgotten about you, just wanted to let you know where I am on the case." My mom has since been approved for ALTCS and we have Marcie to thank! I told her one day when this COVID goes away I want to meet her in person and give her a hug. I would recommend hiring these people to anyone who asks for their recommendation. Thank you, thank you for helping me in time of need!
Senior Planning is absolutely the best place! I am speaking from my own experience. Best people at Senior Planning, period. I was new to the long term care application process and Jacob and Marcie patiently worked with me to have my parents applications approved. I can't say thanks enough to Senior Planning for helping us.